Expert knowledge for AI
“How should an AI assistant resolve this situation, step by step?”
What we collect
The task, relevant facts, expert checks, the recommended action and the resolution criteria — prepared from appropriately licensed source material.
What it helps you do
Give AI teams structured examples for retrieval, evaluation and training around a specific business task.
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| Situation | Relevant facts | Expert procedure | Resolution |
|---|---|---|---|
| Invoice price differs from the order | Order: 120 units × USD 18.00. Invoice: 120 × USD 19.50. No approved price change. | Compare the order and invoice; check amendments; flag the USD 180.00 difference; request a corrected invoice. | Corrected invoice matches the approved order, or an authorized amendment explains the difference. |
| Customer needs a new delivery address | Order is paid. The warehouse has not released the shipment. | Verify the customer; check dispatch status; update the address before release; confirm the change. | The shipment uses the confirmed address and the customer receives a confirmation. |
| Two supplier records may be duplicates | Names differ, but the company registration number and website domain match. | Compare legal identifiers and addresses; check branch relationships; merge only after confirming the same entity. | One supplier identity retains both original record IDs and a documented merge decision. |
The useful data is the reasoning and sequence of actions, not just a document title or a generic answer.